Shipping policy

Shipping & delivery

We offer free worldwide shipping to destinations available at checkout. Enter your delivery address at checkout to confirm that we can ship to your location.

Processing and delivery estimates

Processing and transit times depend on the item and destination. Check the product page and checkout for any available estimates. If no estimate is displayed, contact us before ordering for confirmation. Delivery estimates are not guaranteed arrival dates.

Tracking your order

Use the “View your order” link in your confirmation email to review available updates. If tracking is provided, it will appear with your shipping information. You can also request a tracking update using your order number and checkout email.

Delivery address and changes

Please check your address before paying. If you notice an error or need to change an order, contact us as soon as possible. Changes may no longer be possible once an order has been dispatched.

Delays and delivery problems

Carrier disruption, customs processing and seasonal demand may affect delivery. If your parcel is delayed, missing, damaged or marked delivered but cannot be found, contact us with your order number so we can investigate.

International orders

Free shipping does not mean import taxes or customs charges are included. Contact us before ordering if you need confirmation about charges for your destination.

Need help?

Use our contact form.